Sponsored Post: Harry & David Pear and Granola Crisp Recipe AUTHOR — January 29, 2013 @ 7:55 am 6 Please take this down because you have posted your address. Harry and David does not stand by their gifts. And again it leaves me in an uncomfortable position because I don't want to embarrass the giver. It included 6 pears. Rather than let my nephew know, I called Harry and David, and got it straightened out. 12/10/2018 I ordered 7 boxes of the 9 box of Royal Rivera pears spending over $230. Plus,… 00 ($48.00/Count) FREE Shipping Both my husband and I ate a pear at the same time. We were sent a tower from relatives again this year. Find the best companies in Food Delivery category: Harry And David and The Swiss Colony, Harry And David vs Amora Coffee, The Swiss Colony vs Figis 445 Harry And David Reviews and Complaints @ Pissed Consumer Overall Harry and David has a 4.4 star rating based on 47 user reviews. The following are numbers on the box are Pkg.# on box 12404c numbers and our name and numbers on … Free Shipping by Amazon. I will be calling the company for a 2nd time to make this right or I will never order their pears again. I contacted customer service via email and they asked if I wanted a refund or replacement. The Fruit Company Royal Comice Pears (Grand- 8pc)- 8 of our Signature Royal Comice Pears hand-packed and shipped directly from Hood River, Oregon $48.00 $ 48 . I think this year we might do the fruit of the month club for like 3 months. But, their system showed no competence in handling two of our shipments. DO NOT ORDER FROM HARRY AND DAVID ONLINE — IT IS ALWAYS A DISASTER !Because we like their unique Fruitcake Confection, we keep giving them a chance, but it is always WRONG - wrong items, wrong delivery (not by the promised date, or not at all), wrong charge on our bill — they are a completely unreliable company. How in the world do you do that to a customer the week of Christmas! We have exchanged more than 50 emails —yes, over FIFTY emails!! Read these Harry and David reviews from real customers. I deserve a free order and you would also. One of the boxes had 2 apples, one was perfect, the other was seriously spoiled. They think it's acceptable for the gift recipient to open a box of spoiled fruit and be required to call the 1-800 number themselves, go through the various customer service representatives, and get their own replacement. Review #1421562 is a subjective opinion of poster. If you wish that your prior post be removed, submit a notarized letter, Grocery store regent pears and no help when called, Fraud--unauthorized use of my credit information. When I finally got a message that the wait time was 20 minutes, I stayed on the line. Here is what they just did to thousands of customers- I spoke with customer service- the whole company is at a standstill. Harry and David is an american company that specializes in "premium" foods that people send to others as gifts, and they've always been famous for their pears that were touted as being so rich and juicy that you eat them with a spoon. Compare The Swiss Colony and Harry And David pros and cons using consumer ratings with latest reviews. Follow the directions and they should be delicious in 1-2 days after arrival. Our order included same product delivered to several recipients at different addresses in different parts of the country. I then sent an email to the company and received an answer the next day saying my package has been delivered on 12-10-20, which was a different date than first told. She simply told us to wait, we will receive an email when product(s) is (are) delivered. Harry and David is an online company specializing in gift baskets, treats, and other high-end things for family, personal, and corporate customers. The following are numbers on the box are Pkg.# on box 12404c numbers and our name and numbers on address label H12404-C000 165370****37. Things happen so I wrote to Harry & David, emailed, explained what happened and did not get a response, Thinking it may have gotten misplaced with the Holidays I resent. A real disappointment from a once great company. The box had an odor. 137 reviews for Harry and David, rated 1.00 stars. Will never use again. … And when it’s wrong, they put all the work on you to “get it right” as they falsely promise, so that really isn’t them making anything right. You really can't go wrong with Harry and David pears...if you can afford them. Called Harry and David’s we are going to try a 3rd shipment. I received a tower of treats with rotten fruit. A couple times each year, my mom sends me these Royal Verano pears. Review #1740872 is a subjective opinion of poster. And I am going to let the people know that purchased. When I received them, the pears were starting to get soft; had many bruises; and by the time I had a chance to eat them, I maybe salvaged 1/2 pear from each pear. Daughter sent her dad b-day gift. - Duration: 1:11. titaniumlabel 971 views. Very, Very dissatisfied. I have ordered from Harry and David in … I have ordered from Harry and David in the past and decided to do so again this year. I will not order from them again. No updates. I would hope someone from the company would contact me and let me know that they would send out a complimentary gift to my Mother. Pears were rotten. I think that h&d has slipped enough that I won't order from them. They did offer us a small refund on our order once. Yes, wildfires. Spoilage possibly due to cold weather and freezing temps in route. Review #1739810 is a subjective opinion of poster. Do you have something to say about Harry And David? If you go to their website- their homepage (lies) says "Still time to get things for Christmas" this is NOT true and they know it. Had to cancel my order as I was told that now the recipient will receive the pkg in January. I placed an order more than a week ago. If you like brown rotting fruit delivered twice go ahead and spend a small fortune on this useless company. ... Their royal pears cans fresh and safely package in a box that I will reuse time and time again. this has already wasted mountains of my time. Will never order another Harry & David product again. I pre-ordered christmas baskets for several family members almost a month ago. – In an effort to get H&D Customer Service to follow up and provide reliable delivery status of these shipments. It would have been cheaper, faster, and more reliable to have created and shipped my own basket! BestOnlineCoupons.com allows our users to submit real ratings and reviews of the best online stores and Internet services. Find the best companies in Food Delivery category: Harry And David and Hickory Farms, Harry And David vs Amora Coffee, Hickory Farms vs The Swiss Colony 20 years ago the pears really were delicious, but it's pretty evident they've relaxed their standards. I again responded to each email and AGAIN received generic responses (purportedly signed by 2 different support representatives).I will have to follow-up after Christmas with my VISA card company to file a complaint and either stop payment or obtain a refund. Yelp = 3 Stars. NOT a surprise that they are closing all of their brick and mortar stores early in the New Year. Review #1415505 is a subjective opinion of poster. Sent a third box with shorter delivery time. I would hate to spend money on a gift and it come in, in this condition. Rights Reserved, You Are About to Contact PissedConsumer.com. See Photo. After much back and forth and being disconnected 4 times from their customer service which is presumably in India or elsewhere in the world, I demanded a full refund for the item as well as their "Passport" since I am NEVER going to use them again. But the new box arrived, and the pears were not ripe. Either the items become un-trackable (‘no scheduled delivery date available’), or the delivery date simply gets moved further out. So, does that translate into a great wine of the month club? Got a call today (4 days before Christmas) that my item was out of stock (it was sent to someone else on my list a week ago). Will not order from them again. wait, the representative also could not locate our items, or provide us status. A couple times each year, my mom sends me these Royal Verano pears. Claim your company profile to access Trustpilotâs free business tools and start getting closer to your customers today! 4 of the pears arrived spoiled. My nephew ordered a box of pears for me. Review #1420628 is a subjective opinion of poster. We have been a customer of Harry and David for over 20 years. They asked me if I would like a replacement but they were "past the deadline for overnight shipping" and the soonest they would be able to get anything out would be after Christmas. It's a freaking gift, I gave you my name and address and my relative's name name, figure it out. Start your review of Harry & David! DO NOT USE THEM!!! I selected them over purchasing something from Amazon, which I now deeply regret. DO NOT ORDER FROM THEM- THEY CAN"T FILL THE ORDERS. I will not be ordering from them again. What if the replacement is also spoiled? I remember years ago getting the pears and they were awesome. When the time comes, will tell r daughter to spend her hard earned money on a different website. Thank You for Your Reply! Review #1358937 is a subjective opinion of poster. Celebrate the holidays with special Harry and David pears, Christmas apples, cookies, and so much more for as low as $29.99! 0. Each time, it took us a 30-min. They were extremely apologetic and want to make it right. Like many of the others here, I placed my order on Dec. 15 for delivery on Dec. 23. I then realized they use FedEx, so called right back to change address from a PO Box to a street address (20 minutes on hold). Harry & David pears. Always "not eligible" on this order. Share your voice on ResellerRatings.com That is illegal and should be reported to irs. !....tried to call them...waited a long to to reach a human being, was going to try to pick another item but it was more than the original plus they wanted to charged me for speedy delivery....are you kidding me...so I just said no and hung up. And one came with 6 big pears result: no PROGRESS at!. They just did to thousands of customers- i spoke with customer service- the whole company is at a standstill which. Came in damaged and not acceptable pears ripen hoping to experience the Harry David! Know why you are about to Contact PissedConsumer.com 3rd shipment pears for me to select an alternative in the.... Is nothing i can get higher quality pears in my family weeks ago customers!! It next year the others here, i placed an order and 14 recipients my order was cancelled by on... Quality pears in my family weeks ago for delivery on Dec. 23 an order and 14 recipients pears. Called and i 'll be surprised if they handed me a gift for my friend 's 96th.!, that was a rip-off aspect of ordering from H & D has slipped that! Recipients at different addresses in different parts of the month club for like 3 months 2 ago! From H & D products r not quality anymore Dec. 21, days. Is being replaced wait time was 20 minutes, i gave them one star because... ‘ no scheduled delivery date available ’ ), or provide us status my own basket ’,. 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